FAQ

We’ve answered some common questions about donating technology and the CFS+ program.

If you can’t find the answer you are looking for please contact us.

Donating

  • Don’t have time to leave the office? No problem! We offer free pick-up for businesses and federal government departments for large donations. Please fill out our Pick-Up Request Form or send an email to DonorRelations@ReuseTechBC.ca to set up a pick-up. You can also drop your donation off at our Burnaby warehouse. We’d love to take a photo of your smiling face and give your organization a shout-out on our social media and monthly blog!

  • Reduce the Digital Divide: Schools, non-profits, libraries, students, and Indigenous communities reuse your tech for learning and connecting. Without your help, they might not get the tech they need to succeed in today's digital world.

    Protect our environment: On average, reusing doubles the life of tech and protects the environment from e-waste. If your retired tech hasn’t reached its end of life consider donating as an alternative to the recycling depot.

    Prove your triple-bottom line: People. Planet. Profit. Show the world that your organization supports social and environmental issues in our community.

  • Computers and laptops need to be capable of running Windows 11. These devices are typically 8 years old or newer. Think about it this way—someone else is going to be using this device to complete assignments, access government resources, and video call with loved ones. Is your device capable of these activities? For more information on our minimum specifications please visit our Overview page.

  • If you live in a different province, use this directory to find the closest Computers for Schools Plus licensee. If you live in a different country please find a suitable organization near you.

  • BC Technology for Learning Society has strict data security protocols. As ERRP certified and an official Microsoft Authorized Refurbisher, we participate in annual audits of our procedures, and take the security and destruction of your data very seriously. For more information visit Data Security.

  • If the donated equipment is suitable to be refurbished and reused, we will do so. Our youth technicians refurbish computers, laptops, and other tech, then they are sent to schools, non-profits, students, Indigenous communities, and libraries.

  • Although we are primarily looking for tech donations, we do accept cash too. If you would like to donate money, please visit Cash Donation or email MWaddington@ReuseTechBC.ca.

Requesting

  • We offer a number of different package options for different groups ranging from free to $200. Please see our Request page or Featured Inventory to learn more.

  • Yes!

    For schools, non-profits, Indigenous communities, and libraries, 1 box is a $30 maximum fee, 2 boxes is a $60 maximum fee, and 1 pallet or more is a $100 maximum fee. These fees apply per order. We recommend submitting all of your equipment needs on one form when possible.

    For individuals and families applying through the Tech for Home and TELUS Internet for Good programs, shipping is already included in the price.

  • All applicants for our programs must be based in British Columbia. For schools and organizations, please go to our Request page and read the eligibility section. For Tech for Home and TELUS Internet for Good clients, please click the corresponding page and read the eligibility section relevant to you.

  • For organizations, an invoice will be sent after your order has shipped. We accept e-transfer, credit cards, or cheques. Payment should be sent to Accounts@ReuseTechBC.ca.

    For Tech for Home and Telus Internet for Good clients, you need to pay in advance to confirm the order. We will reach out to you for payment once your request is approved. We accept credit card payments over the phone, or e-transfer (preferred). E-transfers should be sent to Payments@ReuseTechBC.ca, and your password answer should be the order number we provide you with.

  • There are three types of programs for individuals: Tech for Home, Internet for Good, and Connecting Families

    Who pays for equipment Client | Client | Client

    Cost per computer $150 | $150 | $150

    Cost per laptop $175 | $175 | $175

    Who approves client BC Tech | TELUS | CRA

    How to Apply App Form| TELUS | Invitation Letter

    $10/month internet available No | Yes | Yes